Paola Paolini Photography (“Paola Paolini Photography,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit or use www.paolapaolini.com, contact us, submit an inquiry, create a client account, book a photography session, make a payment, complete a questionnaire, or otherwise interact with our services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Mailing or session address, when necessary to provide our services
- Information related to your photography session or booking
- Information provided when creating a client account on our website
- Payment and billing information necessary to process a transaction
- Information submitted through contact forms, inquiry forms, booking forms, questionnaires, and other forms on our website
- Information provided when communicating with us by email, phone, WhatsApp, text message, or other electronic means
- Information you choose to provide when communicating with us through social media or lead forms
Newborn Session Information
For newborn photography sessions, we may collect information provided by a parent or legal guardian about the baby for the purpose of preparing for and safely conducting the photography session.
This may include:
- Baby’s name and date of birth
- Estimated due date
- Gestational age at birth
- Birth weight and approximate current weight
- Information regarding the umbilical cord
- Information regarding feeding and feeding frequency
- Information regarding pediatrician appointments or medical follow-up
- Information regarding hospitalization or complications during pregnancy, labor, delivery, or after birth
- Special recommendations or precautions provided by the baby’s pediatrician
- Other information the parent or legal guardian chooses to provide regarding the baby’s comfort or safety during the session
This information is collected for session preparation, communication, and safety purposes. We do not use this information to provide medical advice, diagnose medical conditions, or provide medical treatment.
We ask that parents or legal guardians provide this information on behalf of their child.
2. Information Submitted Through Facebook or Instagram
If you submit a lead form, inquiry, or other information through Facebook or Instagram, we may receive the information you choose to provide through that form.
We may use this information to:
- Respond to your inquiry
- Contact you regarding photography services
- Provide information about availability, pricing, and sessions
- Follow up regarding a request you submitted
Information submitted through Facebook or Instagram may also be subject to Meta’s privacy practices and policies.
3. Client Accounts
When you book a photography session through our website, you may be asked to create a client account.
Your account may be used to:
- Manage your booking
- Access information related to your session
- Complete or access forms and questionnaires
- View or download photographs when available through our website
- Access other services or information associated with your booking
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.
4. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and requests
- Communicate with you about our photography services
- Check availability and schedule sessions
- Manage client accounts
- Process bookings and payments
- Prepare for and provide photography sessions
- Communicate with you before and after your session
- Provide customer service
- Deliver photographs, galleries, and other services you purchase
- Provide access to photographs through your client account
- Maintain records related to your transactions and services
- Improve our website, services, and customer experience
- Send promotional or marketing communications when permitted by law and when you have chosen to receive them
- Help protect the safety and well-being of newborns during photography sessions when relevant information has been provided to us
- Comply with applicable legal obligations and protect our legal rights
5. Payment Information
Payments for our services are processed through our website using third-party payment processors.
We may receive information necessary to confirm and manage your transaction, such as your name, billing information, payment status, and transaction details.
Payment card information is processed by the applicable third-party payment provider and is subject to that provider’s privacy and security practices.
6. Photo Delivery and File Sharing
Digital photographs may be delivered through our website, by email, through WhatsApp, or through third-party file-sharing services such as Dropbox.
When photographs are delivered through our website, clients may access and download their images through the account they created when booking their session.
When photographs are delivered through Dropbox, we may provide the client with a private or shared link through email, WhatsApp, or another communication method used with the client.
Third-party services used for photo delivery or communication may collect or process certain information as necessary to provide their services. The use of these services is also subject to their respective privacy policies and terms of service.
Clients are responsible for keeping their account credentials and shared download links secure and for choosing who they share their photographs with.
7. How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide our services. These may include providers for:
- Website hosting and website functionality
- Payment processing
- Email communication
- WhatsApp or other communication services
- Client forms and questionnaires
- Scheduling and booking
- Online galleries and photo delivery
- File storage and file sharing
- Customer account management
- Marketing and advertising services
These service providers may process personal information on our behalf as necessary to provide their services.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, safety, or the safety of others.
8. Photography, Images, and Promotional Use
As part of our photography services, we create photographs of our clients and their families.
We may use photographs, behind-the-scenes content, or other visual materials for our website, portfolio, social media, advertising, or other promotional purposes only when the appropriate permission or consent has been provided through a client agreement, model release, questionnaire, or other applicable authorization.
If you do not provide permission for promotional use, your photographs will not be used for those purposes except where otherwise permitted by law or specifically agreed upon by you.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, security, performance, and certain features of our services.
Third-party services integrated with our website may also use cookies or similar technologies for purposes such as processing transactions, maintaining sessions, providing website functionality, analytics, or marketing.
The types of cookies and similar technologies used may vary depending on the features and services available on our website.
10. Email and Marketing Communications
If you choose to receive promotional emails or other marketing communications from us, we may use your email address to send information about our services, promotions, updates, or other relevant communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Even if you opt out of promotional communications, we may still contact you when necessary regarding a booking, payment, transaction, inquiry, or other service-related matter.
11. Data Security
We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
12. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and otherwise operate our business.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
13. Children’s Information
Our photography services include newborns and children. Information about a child is generally provided to us by the child’s parent or legal guardian.
We do not intentionally request that children directly provide personal information to us for the purpose of booking or purchasing our services.
Parents or legal guardians are responsible for providing information about their child when necessary for the photography session, including information related to the baby’s comfort and safety.
14. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information that we hold about you.
You may also contact us if you have questions about how your information is used or if you wish to update information you have provided.
Requests may be submitted using the contact information below.
15. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites, platforms, or services.
We are not responsible for the privacy practices of third-party websites or services that we do not control. We encourage you to review the privacy policies and terms of those third parties before providing them with personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Paola Paolini Photography
Email: fotografias@paolapaolini.com
Website: www.paolapaolini.com